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Delete your Agni Shiksha account

How to delete your account and personal data from Agni Shiksha, the Android app by Qureskill Private Limited, and what happens after you do.

Last updated: 26 September 2026~4 min readQureskill Private Limited

Chingu's TL;DR
  • In the app: Profile → Settings → Delete account, then confirm with an OTP.
  • No app access? Use the web request form below.
  • We delete your account and personal data within 30 days.
  • We keep only what the law requires: payment records (up to 8 years) and security logs (up to 180 days).
  • Deleting your account doesn't cancel a subscription. Cancel it in Google Play first.

This summary is here to help. The full text below is what legally applies.

01Delete from the app

  1. Open Agni Shiksha
    Sign in with the account you want to delete.
  2. Go to Profile, then Settings
    Tap your profile picture, then the settings icon.
  3. Tap Delete account
    Read what will be removed, then confirm with the OTP we send to your registered number or email.

Your account is deactivated right away and permanently deleted within 30 days.

02Request deletion from the web

Can't access the app? Fill in this form. It prepares an email to our team that you send from your own email app. We'll verify the request with an OTP or a confirmation email before deleting anything.

03What gets deleted

  • Your profile: name, display name, photo, mobile number and email.
  • Your preparation data: test attempts, answers, scores, analytics, bookmarks and notes.
  • Streaks, XP, badges and league history. Your name is removed from leaderboards.
  • Notification preferences and device tokens.

04What we keep, and for how long

DataWhy we keep itHow long
Purchase and transaction recordsRequired by tax and accounting lawsUp to 8 years
Security and server logsSecurity, fraud prevention and legal requirementsUp to 180 days
Data linked to an open complaint, dispute or legal matterTo resolve itUntil it's resolved
Anonymised, aggregated statisticsTo improve the app (these can't identify you)Indefinitely

05How long it takes

We deactivate your account as soon as the request is verified and complete deletion within 30 days. Copies in encrypted backups are overwritten in our normal backup cycle. We'll email you when it's done.

Have an active subscription? Deleting your account does not cancel billing. Cancel it first in Google Play > Payments & subscriptions. See our Refund Policy.

06Just need a break?

You don't have to delete everything to take a break. You can turn off notifications in your phone's settings or simply log out. Your progress will be waiting for you when you're back. Chingu will too.

07Contact

Questions about deletion or your data: support@agnishiksha.com. Privacy complaints: Grievance Officer at grievance@agnishiksha.com.

You made it to the end!

Most people never read this far. Chingu is officially impressed. Questions about anything above? Write to grievance@agnishiksha.com.

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